Frequently Asked Questions

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What is EnerGuide?

Some common questions and answers about the EnerGuide rating system can be found at the Frequently Asked Questions

If you don’t see the information you need, contact us at or call 780-328-2539.

How do I get an EnerGuide evaluation and label?

Click here to get assistance in getting an EnerGuide evaluation.

What is the process for the getting the rebate for an EnerGuide evaluation?

For more details, visit our rebate page.

How do I remove my EnerGuide rating from this site?

If you would like to remove your home from this site, please contact or call 780-328-2539.

Why is City of Edmonton offering this program?

As part of their Community Energy Transition Strategy, the City is committed to reducing greenhouse gas emissions.  Residential buildings are responsible for approximately 20% of Edmonton’s greenhouse gas emissions.  This program helps you understand your own home’s energy use or the energy use of a home you are looking to buy so you can reduce GHG emissions.   

Do I have to list my energy rating on the map to get the rebate?

Yes, listing your home’s energy rating is required to get the rebate.  

An energy label is most valuable when you can compare your home’s energy performance to that of your neighbors and when homebuyers can use it to compare homes they are considering purchasing.

I have an EnerGuide label from a few years ago (version 10.51) can I add this to the map and get a rebate?

This program is specifically for the EnerGuide version 15 label which was introduced in Alberta in the fall of 2016. This label uses a Giga Joule rating. This allows the energy performance of homes to be directly compared and is a key benefit of energy labeling and disclosure.   

What is the benefit of participating in this program?

The EnerGuide evaluation provides comprehensive and unbiased information about your home’s energy use. A customized renovation report is also prepared for you so that you can better understand which upgrades would provide the greatest return on investment.  In other regions that have widespread energy labeling and disclosure, homes sell faster and can have a higher close rate.  By increasing the number of homes that disclose their label, buyers will also have access to more complete information about homes on the market.

What is the EnerGuide rating system?

Most Canadians have come across an EnerGuide label and have perhaps even used it to compare the energy cost of appliances or cars. EnerGuide is a rating system developed by the Government of Canada to rate the energy use of various products, arming consumers with credible information about how much that product will cost to operate. This information, that is relied upon when purchasing a clothes washer or oven, is also available for your home. Both existing and newly constructed homes can be rated, allowing homebuyers to make an informed decision when it comes to one of their largest investments.

What is an EnerGuide Evaluation?

An EnerGuide home evaluation is a service designed to help homeowners increase the energy-efficiency and comfort of their homes. It provides useful information about your home’s energy performance that can help you make informed decisions when operating, renovating or purchasing a home. To get an EnerGuide evaluation homeowners need to contact a licensed service organization which are listed at

What is involved in an EnerGuide Evaluation?

An evaluation involves a number of tests to measure the efficiency of your home. The Energy Advisor will introduce themselves and measure the inside heights of floors and footprint of each level (done from the outside). They’ll make their best effort to find out what and how much insulation is used throughout the home – including the attic. They will also profile the space and water heating appliances, ventilation equipment, fireplaces, toilets, etc. A blower door test will be done to see how airtight the home is and show you where any major air leaks are. After the tests are complete, they will discuss their findings with you and follow up with a written report.

What is a blower door test?

For the blower door test, the Energy Advisor will ensure all windows and doors throughout the home are closed, block off an exterior door with an airtight blanket and insert a large fan. Usually, they’ll suck air out of the house to create a vacuum inside the home and measure how much air is required to be sucked out to maintain the vacuum (pressure difference). Once they collect their numbers they’ll walk around the home and identify areas of air leakage that can be corrected or discuss consequences if the home is too airtight.

What are Service Organizations and Energy Advisors?

The service organizations listed are licensed to deliver Natural Resources Canada’s (NRCan’s) EnerGuide home evaluation service.  They have taken the necessary training and have a contract with NRCan to abide by stringent quality assurance and control procedures.  Service organisations employ Energy Advisors who are specially trained to deliver the EnerGuide evaluation service.